E-Commerce B2B Setup - Notifications

The Notifications section of E-Commerce B2B Setup page contains the settings for notifications that you receive upon Storefront events - new orders, new comments for the orders placed previously, and new customer sign-ups.

You can access this page by using Search, or Departments / E-Commerce B2B menu.

E-Commerce B2B supports sending the notifications in two ways - e-mail and My Notifications part of the Role Center, which is included in the E-Commerce Role Center by default.

Notifications e-mails, as opposed to customer e-mails that you send from Dynamics NAV, are technically sent by the Storefront, in order to guarantee you will receive the notification even in an unlikely case there is a replication failure and the appearing of the order in Dynamics NAV is delayed. Even though sent from the Storefront, notification e-mails will use your SMTP Mail Setup from Dynamics NAV, which must be properly configured. The SMTP server itself should accept connections from the Storefront.

Field Description
E-Mail Notification Recipient Specifies who will receive e-mail notifications on Storefront events.
Preset - Notifications are sent only to the e-mail address specified in E-Mail Notifications To.
Salesperson - Notifications are sent to the Salesperson of the Customer placing the order. E-mail address from the respective Salesperson Card is used.
Both - Notifications are sent to both the preset address and the Salesperson.
E-mail Notificatios From Specifies the From address to use for notification e-mails.
E-Mail Notifications To If E-Mail Notification Recipient is Preset or Both, specifies the e-mail address that will receive the notifications.
My Notification Recipient Specifies who will receive My Notification messages on Storefront events.
Preset - My Notifications are sent only to the User specified in My Notifications To.
Salesperson - My Notifications are sent to the Salesperson of the Customer placing the order. The link between Dynamics NAV User IDs and Salespersons must be established in the User Setup table.
Both - My Notifications are sent to both the preset user and the Salesperson.
My Notifications From Specifies the From User ID for the My Notifications messages. Can be any string, e.g. ECOMMERCE.
My Notifications To If My Notification Recipient is Preset or Both, specifies the User who will receive the notifications.
Notify of New Orders Specifies whether and how notifications should be sent upon new orders in the Storefront.
Template - Order Notif. The e-mail text body template for e-mails that are notifications on new orders.
Upon generating an e-mail body, the system will compose the standard text body according to the template selected.
See Setting Up E-Mail Templates for more details.
Notify of New Order Comments Specifies whether and how notifications should be sent upon new order comments in the Storefront.
Template - Comment Notif. The e-mail text body template for e-mails that are notifications on new order comments.
Upon generating an e-mail body, the system will compose the standard text body according to the template selected.
See Setting Up E-Mail Templates for more details.
Notify of New Sign-ups Specified whether and how notifications should be sent upon new customer sign-ups in the Storefront.
Template - Sign-up Notif. The e-mail text body template for e-mails that are notifications on new customer sign-ups.
Upon generating an e-mail body, the system will compose the standard text body according to the template selected.
See Setting Up E-Mail Templates for more details.